[vc_row el_id=”shipping-section”][vc_column][vc_custom_heading text=”Shipping & Returns” use_theme_fonts=”yes” css=”.vc_custom_1557392201379{margin-bottom: 30px !important;}”][vc_toggle title=”How does shipping and returns work overall?” style=”simple” size=”lg” custom_font_container=”tag:h4|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” css=”.vc_custom_1570032747488{padding-left: 24px !important;}” el_class=”faq-title”]Shipping
We believe in making as little damage as possible to our environment, therefore we prefer to ship using ground freight instead of air freigh. When it comes to us having to use air freight due to distance we Co2-compensate via the shipping company.

We offer tracked shipping (recommended), free shipping, and express shipping. With tracked shipment, please allow 4-8 business days of shipping depending on where you live.

Returns
We offer a very generous 90 day return policy. This is much due to the fact that many buy jewellery as a gift, well in advance, and might need time for the receiver to receive and decide to keep or change.

Send the piece back to us within 90 days (non-used, with the white tag not removed, in the box) to get the exchange or refund. Use our contact form, or end an email to: support@thorofsweden.com for info on how to proceed. Always state your order number.

To exchange a piece of jewellery, please use our contact form or send an email to: support@thorofsweden.com for instructions. Please notice that the cost of shipping (and customs charges if applicable) the jewelry piece back is yours.[/vc_toggle][vc_toggle title=”Which countries do you ship to?” style=”simple” size=”lg” custom_font_container=”tag:h4|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” css=”.vc_custom_1557479361258{padding-left: 24px !important;}” el_class=”faq-title”]We ship worldwide.

Are your from other parts of the world than Europa? Please choose the tracked shipping as a shipping method.

Are you from the Middle East or Africa? We can experience difficulty to ship to parts of the Middle East and Africa since addresses many times can be unclear or unspecific. We cannot stress enough the importance of stating your address in a very clear and accurate way.[/vc_toggle][vc_toggle title=”What is Thor of Sweden’s Exchange policy?” style=”simple” size=”lg” custom_font_container=”tag:h4|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” css=”.vc_custom_1570032829297{padding-left: 24px !important;}” el_class=”faq-title”]We offer a 90 day exchange period. Please use the contact form or send an email to: support@thorofsweden.com and we will assist you with the exchange.

Please clearly state your order number when being in contact with our support – thank you.[/vc_toggle][/vc_column][/vc_row]